Account banned without explanation

Account banned without explanation

by Tommh » Tue Mar 29, 2016 11:30 pm

Char name: Blankxs
Server: Nostalrius Begins PVP

I've been offline for a few weeks, maybe a few months even. I came back to a ban which I didn't expect at all since I haven't done anything wrong or suspicious.
Last edited by Tommh on Sat Apr 02, 2016 12:38 am, edited 1 time in total.
Tommh
Private
Private
 

Re: Account banned without explanation

by Mencius » Fri Apr 01, 2016 7:43 pm

Remove your account name for security.
Mencius
Senior Sergeant
Senior Sergeant
 

Re: Account banned without explanation

by Benevael » Mon Apr 04, 2016 8:45 am

Greetings,

This account was banned because it appeared to be compromised as a result of the recent gold seller hack wave.

We have placed the account ban under account compromised review. We will get back to you with a determination in this thread, or further instructions.

Please reset the password on the account from our password reset page, at https://en.nostalrius.org/password and provide a post in this thread when that is complete.

Regards, GM Team.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
User avatar
Benevael
Game Master
Game Master
 

Re: Account banned without explanation

by Tommh » Mon Apr 04, 2016 2:38 pm

Benevael wrote:Greetings,

This account was banned because it appeared to be compromised as a result of the recent gold seller hack wave.

We have placed the account ban under account compromised review. We will get back to you with a determination in this thread, or further instructions.

Please reset the password on the account from our password reset page, at https://en.nostalrius.org/password and provide a post in this thread when that is complete.

Regards, GM Team.

I've resetted my password, thanks for the reply.
Tommh
Private
Private
 

Re: Account banned without explanation

by Benevael » Tue Apr 05, 2016 1:58 am

Thank you for this, noted. We will get back to you in this thread when the status on your account changes.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
User avatar
Benevael
Game Master
Game Master
 


Return to Account issues