account banned?

[Mqxxl]

Hi GMs,

I tried to login today, but i wasn't able to. first a thought that the login servers are down(friend told me they aren't), but now i think my account got banned!? the only thing i did for the last few days was leveling my twink why did i get banned? i was farming dreamfoil like crazy for weeks(selling them to one good geared/rich guy) to get my epic mount(550g at most) and now it's all gone ?
account char Mqxxl 60 Rogue PvP Server (or maybe ban because of brute force attemps on my account? yes i am very stupid and one of my char's name is the same as the account)
thanks in advance

[Benevael]

Greetings,

Your account has never been banned.

If you are still having problems logging in, then there are two common reasons that might be the cause:

The first is that maybe you (or someone else) tried to log in too many times with an incorrect password. This causes a temporary IP lockout. Wait 30 minutes to 1 hour and try to log in again, or if you cannot remember the password, you can reset it at https://en.nostalrius.org/password.

The second is that you may have an IP address that is being declined due to a country IP lock on the account. Country IP locks are a new feature that have been put into place to help prevent account hacks. You can reset your country IP lock using the password change feature as well.

Regards, GM Team.

[Mqxxl]

i removed the ip lock, changed the password still cant login. my gf logged herself into her account on my pc and no problem.. dont know what this is well maybe it's working again in a few days

ty for the fast responds

edit: nvm it's working again ty again for the help