Account perma banned without even logging on for 6months.

[kokal9]

Hello !

My friend has asked me to come play with him again, so i tried to log on my mage . First i was unable to with my old account info, then i came to realze that after changing my password i am permanently banned. I have quit playing and everything was just fine when I did. I didnt log in game for 6 months and now i come to see that im banned?

http://realmplayers.com/CharacterViewer ... yer=Keiwia

Thats the only character on my account too . Please look into this nonsense.

Thank you for your time.

[Benevael]

Greetings,

This account was banned because it appeared to be compromised as a result of the recent gold seller hack wave.

We have placed the account ban under account compromised review. We will get back to you with a determination in this thread, or further instructions.

Please reset the password on the account from our password reset page, at https://en.nostalrius.org/password and provide a post in this thread when that is complete.

Regards, GM Team.

[kokal9]

As i mentioned earlier and as shown on realmplayers, I've just had gotten the trinket and the off hand speed boost for wsg runs , and after failing to get rank 11 for 3rd week in row , I just alt-f4'd and didnt log back in.

I have followed your instructions and reset password, quick note i had already reset it after being unable to log in with my original info , just to realize I was banned for no reason.

Thank you for your time and quick reply.

[Benevael]

Thank you for this, noted. We will get back to you in this thread when the status on your account changes.

[kokal9]

Very well, thank you ! Hopefully everything is fine.