Account banned for no reason please help

Account banned for no reason please help

by Dimitrismgr » Sun Mar 27, 2016 10:46 pm

Hi! i just tried to login to my account and found out that i have been banned. The name of the character is xunokolous and im currently playing on the pvp begins (i think its the name) server, im just 19 lvl and i recently invited one of my friends into your server and we were playing together for a while. Also i recently asked the help of a gm for a bug concerning the deserter debuff from bg's . Please help me solve that issue cause we were planning with my friend to level up together thank you.
Dimitrismgr
Tester
 

Re: Account banned for no reason please help

by Cabotage » Tue Mar 29, 2016 1:43 pm

Greetings,

The ban is under review and we will get back to you in this thread with the outcome.

Regards,
The GM Team
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Cabotage
Game Master
Game Master
 

Re: Account banned for no reason please help

by Dimitrismgr » Tue Mar 29, 2016 3:22 pm

Thank you im expecting the outcome. Also i would like to know the reason for this ban cause i find pretty upseting the fact that not only i have done nothing but i have not been informed for nothing concerning this ban. Its really confusing when u try to login and u cant without a reason..
Dimitrismgr
Tester
 

Re: Account banned for no reason please help

by Eragon » Tue Mar 29, 2016 3:42 pm

Greetings! You have been banned for Gold Advertising, as Cabotage said you ban is under review.
Best Regards
GM. Team
Please visit the announcement section frequently to stay informed with our Terms of Use, server maintenances, patchnotes, and more.
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Eragon
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Re: Account banned for no reason please help

by Dimitrismgr » Tue Mar 29, 2016 5:26 pm

Thanks for the fast reply. I find it quite impossible to advertise gold cause as u can see i have no gold in my inventory and secondly you can probably check my chat history in which i dont think u will find anything that indicates that i was advertising gold. I really cant think of anything that gave u reason to ban me and its really infuriating that you dont double check your actions. I hope that you can understand my points and treat my case with proffesionalism.
Dimitrismgr
Tester
 

Re: Account banned for no reason please help

by Eragon » Tue Mar 29, 2016 5:45 pm

As stated above: Your account is under review. Please allow some waiting time.
Best Regards
GM. Team
Please visit the announcement section frequently to stay informed with our Terms of Use, server maintenances, patchnotes, and more.
User avatar
Eragon
Game Master
Game Master
 

Re: Account banned for no reason please help

by Cabotage » Wed Mar 30, 2016 2:42 am

Dimitrismgr wrote:Thanks for the fast reply. I find it quite impossible to advertise gold cause as u can see i have no gold in my inventory and secondly you can probably check my chat history in which i dont think u will find anything that indicates that i was advertising gold. I really cant think of anything that gave u reason to ban me and its really infuriating that you dont double check your actions. I hope that you can understand my points and treat my case with proffesionalism.


Greetings,

This account has been checked and banned for advertising gold.

The ban has been placed under compromised account review (likely hacked). The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.
User avatar
Cabotage
Game Master
Game Master
 

Re: Account banned for no reason please help

by mycah2392 » Wed Mar 30, 2016 2:51 am

I'm having the same issue, Vallith on PvP server. Haven't logged on in months.
mycah2392
Tester
 

Re: Account banned for no reason please help

by Dimitrismgr » Wed Mar 30, 2016 12:40 pm

Yea.. I guess hacked must be the only way this happened.. Please check if another character lvl 1 has been created cause i didnt have one. Only got two characters one horde warrior i think lvl 14 and a human lock lvl 19. Thanks again.
Dimitrismgr
Tester
 

Re: Account banned for no reason please help

by Dimitrismgr » Tue Apr 05, 2016 10:37 pm

Hey again i was wondering if u have made any progress concerning my case
Dimitrismgr
Tester
 


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