Account Banned

Account Banned

by Robtheman » Sat Apr 02, 2016 3:17 am

I haven't been on for about a week and try to log on today and it says I'm banned. I don't know if my account was hacked or what happened. I never broke any rules, and was really enjoying my level 21 hunter which btw took a long time to achieve. Please help me get my account unbanned.
Robtheman
Tester
 

Re: Account Banned

by Benevael » Mon Apr 04, 2016 11:05 am

Greetings,

Please provide the name of a character on the account so that we can have a look.

Regards, GM Team
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
User avatar
Benevael
Game Master
Game Master
 

Re: Account Banned

by Robtheman » Tue Apr 05, 2016 5:44 am

Benevael wrote:Greetings,

Please provide the name of a character on the account so that we can have a look.

Regards, GM Team


Jaaws
Robtheman
Tester
 

Re: Account Banned

by Benevael » Tue Apr 05, 2016 6:16 am

Greetings,

This account was banned because it appeared to be compromised as a result of the recent gold seller hack wave.

We have placed the account ban under account compromised review. We will get back to you with a determination in this thread, or further instructions.

Please reset the password on the account from our password reset page, at https://en.nostalrius.org/password and provide a post in this thread when that is complete. This will be required before we can make any status changes to the account.

Regards, GM Team.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
User avatar
Benevael
Game Master
Game Master
 

Re: Account Banned

by Robtheman » Tue Apr 05, 2016 10:57 pm

Benevael wrote:Greetings,

This account was banned because it appeared to be compromised as a result of the recent gold seller hack wave.

We have placed the account ban under account compromised review. We will get back to you with a determination in this thread, or further instructions.

Please reset the password on the account from our password reset page, at https://en.nostalrius.org/password and provide a post in this thread when that is complete. This will be required before we can make any status changes to the account.

Regards, GM Team.


That's very upsetting to hear. I wasn't even aware you could buy gold on this private server. Please let me know when what has happened to my character/ account, I was really enjoying the experience.
Robtheman
Tester
 


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