I attempted to log into the game a few minutes ago and it says my account was banned. I'm not sure why this happened. The only thing that comes to my mind was my concern that someone may have gained access to my account information. Today I tried to change my password. Records should show that I even opened a ticket in game and spoke with a GM about the issue. He instructed me to the website to reset the password, but the email I received with a link didn't work.
My account contains two characters. Ephaitch (undead priest) and Tourier (tauren warrior).
Please do not tell me my account is permanently banned. I have so many hours invested into these characters and I did not do anything to violate any rules.