Banned for no apparent reason.

[DeerDance56]

Hi there.

I had just logged in after a power outage and everything seemed normal. I wasn't lagging, but NPC's were not showing. I thought it was odd and experienced frequent d/cs thereafter. After one last d/c, my attempt to log in was met with an apparent ban of my account. I honestly have no idea why I might've been banned. I imagine it was some automated system that made a mistake.

Your assistance would be appreciated. I was getting so close to hitting 60, I'd rather not be forced to quit.

My character's name is Imshael, PvP server.

[Arthad]

Greetings,

The account associated with the character "Imshael" has been permanently banned for hacking, which is strictly against our Terms of Use.

Regards,
GM Team.

[DeerDance56]

... hacking? What? What did I "hack" exactly? I don't understand.

I can say with utter certainty and honesty that I did not hack anything -- nor would I even know how to do such a thing.

The most I can do is elucidate my experience before the ban occurred: I was running through the Western Plaguelands and thought I'd stop by to farm Scarlet mobs for the Crusader enchant. I didn't quite get that far -- as I ran through I noticed I could see no mobs, no mobs were being aggro'd and yet I was not lagging. Chat was fully functional. What followed was a series of disconnects. I kept reconnecting hoping the mobs would finally display, but to no avail. When the last d/c happened, I discovered I had been banned.

Perhaps there was some strange miscommunication between the server/client? I truly do not know.

I'm uncertain how the appeal system works, but all I can say is that I'm quite desperate to resume levelling.

Imshael

[DeerDance56]

Also, I live in South Africa. The internet isn't great here -- maybe the server misinterpreted something? This isn't exactly my area of expertise.

[DeerDance56]

At least give me specifics of what my supposed hacking involved! You're depriving me of several days of invested time for no reason.

[Eriazx]

You are not being deprived for days now. They caught you and now you have to make a new char to play on or not play. Either way they will not lift this.

[DeerDance56]

Caught me? Caught me doing what? This is honestly fucking bizarre. I've been condemned and had my account banned for no reason at all.

I'll say it straight: the admins *are* mistaken. There is no ambiguity here. They've made a mistake and fucked over an innocent player.

[sogeo09]

Hi there my Character name is Twerkzor in the pvp server. Id like to add my comment to this post. By saying that i know Imshael. He is a friend of mine. and we level together. We had add in alot of our time playin this game for the past month. I know for a fact that hes not a hacker and that he does have internet issues at his home as i had Lan at his house this past weekend. We get random DCs when using his internet and what had happen with him and the glitch could probably connected with the internet issue or the server or something else. But one thing for sure he could not be a hacker as he has no knowledge of doing such a thing. We both play this game because we are veteran players from retail and enjoy the service you guys provide to us by creating vanila server for us to play on.With that being said, Why would he want to hack you guys for no apparant reason.? Please take another look at this matter to get his account lifted. This ban is defiantly an unjustice one. and try find the proper reason of what happened. Instead of just blaming an innocent player for hack Thanks.

Regards Twerkzor

[PzNinshi]

I feel strongly that there has been a mistake made here. I have experienced a very similar issue that occurred nearly exactly as Sogeo09 explained. Only, for me the issue took place when the server was experiencing some lag issues, but it also took place at the same time my internet likes to restart or lag. It happened to me while in barrens on PvP server. I was roaming about casually questing when neither NPCs nor other players load around me. Thinking, maybe they are just being phased due to the recent server lag, I continue running farther in search of something, anything to spawn as the situation worsens. I try chat to check for a delay or connection, and my chat goes through. Confused, I attempt to re-log. Upon re-entering the world, I found that I was in another position then where I logged out. In the distance I thought I could see a raptor, therefor I run to it for my quest, but instead the same thing happens. No NPCs or other players are showing up. After running a bit I get sent back to where I was some 10 seconds ago. At this point I think the server is being stressed or hacked, but I want to play and continue to autorun toward the vanished raptor's location. Shortly thereafter, I was disconnected from the server and couldn't reconnect for a few minutes. The realmlist showed up, but it wouldn't load my characters. After a few minutes, I was able to log in and everything was normal. The only difference between what happened to Sogeo09 and myself, is that I did not get banned for a connection issue between the server and myself. These things happen. I firmly believe Sogeo09 was not hacking, only experienced a glitch that may require some attention, not the players that suffer from it.

[PzNinshi]

Correction: DeerDance56
Instead of: Sogeo09
But I agree with Sogeo09.