Account banned ,check it pls, ths

Account banned ,check it pls, ths

by haolehaolebu » Sat Mar 19, 2016 1:49 am

Dear GM
My account name is yuánwei ( snipped) ,warrior in pvp , banned?? I cannot login in to the site and can u tell me what's going on?
I have never buy gold and follow the rule all the time , so review my account pls ,ths.
Last edited by haolehaolebu on Mon Mar 21, 2016 11:14 am, edited 1 time in total.
haolehaolebu
Private
Private
 

Re: My account can not login ,check it pls, ths

by haolehaolebu » Sat Mar 19, 2016 4:29 am

I do not know what happened until now. Does my account get banned?
can anyone help me ?
"bad credentials" comes up when login the website.
haolehaolebu
Private
Private
 

Re: My account can not login ,check it pls, ths

by haolehaolebu » Sat Mar 19, 2016 10:07 am

someone tell me what's going on~~
haolehaolebu
Private
Private
 

Re: My account can not login ,check it pls, ths

by Cabotage » Sat Mar 19, 2016 10:14 am

Greetings,

The account associated with yuánwei was banned for gold trafficking. If you would like to appeal, please provide information about recent transactions that might have triggered this.

Regards,
The GM Team.
User avatar
Cabotage
Game Master
Game Master
 

Re: My account can not login ,check it pls, ths

by haolehaolebu » Sat Mar 19, 2016 12:40 pm

Cabotage wrote:Greetings,

The account associated with yuánwei was banned for gold trafficking. If you would like to appeal, please provide information about recent transactions that might have triggered this.

Regards,
The GM Team.

This character do not have any gold trafficking absolutely.
Recent transaction:
I got a black lotus and 3 Pristine Black Diamonds from the character weishenjing which is mine too at Mar 16, 2016 16:14 pm in ironforge , and I put one of the Pristine Black Diamond in AH.Then,I got 43G from AH after few hours.(around Mar 17, 2016 02:14) .And I also got 85G by saling the Black Lotus in AH at Mar 18,2016 09:14 am.(Sorry I forget the exact time).
The character yuánwei got to 60 level Just two days ago.I need the gold to study skills,but I dont do anything about gold trafficking .
I can prove that the character weishenjing is mine by providing the account,the password and the Email.
Please Reply ASAP.
haolehaolebu
Private
Private
 

Re: My account can not login ,check it pls, ths

by haolehaolebu » Sun Mar 20, 2016 12:38 am

Hi, Cabotage
Can u check my account pls, I've been waiting for eight hours.
Ths.
haolehaolebu
Private
Private
 

Re: My account can not login ,check it pls, ths

by haolehaolebu » Sun Mar 20, 2016 2:56 pm

I've been waiting for 24 hours,so.. Zzzz
haolehaolebu
Private
Private
 

Re: My account can not login ,check it pls, ths

by haolehaolebu » Mon Mar 21, 2016 3:18 am

Oh no , help me pls thank you ~~~~~
haolehaolebu
Private
Private
 

Re: Account banned ,check it pls, ths

by haolehaolebu » Mon Mar 21, 2016 11:14 am

bump
haolehaolebu
Private
Private
 

Re: Account banned ,check it pls, ths

by Cabotage » Tue Mar 22, 2016 1:57 am

This ban has been placed under review. This may take some time as there are a lot of appeals at the moment. We will get back to you in this thread with the outcome.
User avatar
Cabotage
Game Master
Game Master
 

Next

Return to Account issues