Pw resset problem

[Mopar]

I'm not sure what you are expecting the Nost staff to do here - I use the password reset function now pretty often (just to maintain security) and I always get the E-mail. So I know it's working. They can't exactly come to your house and debug your E-mail.

From your first screenshot I can tell you are definitely in the right place, you should be getting the E-mail.

Do you have any forwarding set up on gmail? Have you checked your junk folder?

Gmail has the ability to search through all mail you've ever received (as long as you archive it). On the left column, you can click on that bottom drop down (which probably means "More"), and then select "All Mail". Then search for "Nostalrius" and you should be able to find an E-mail with Password reset instructions in the subject.

[Inclave]

Before come here and made an thread i did all that i can with my email chek all folder and setting includ gmailsupp.
But nothing it is STANDART email jsut fresh email i made it when i created an account and didt use it. But now when i need it it is wont work. Idk mb gm's can change email. And on other email it will wrok idk realy. But atm i havent access to my ingame acc and cant enjoy the game.
Rgards Inclave

[Aridel]

How about you read this and let the mods worry about actual issues:

http://forum.nostalrius.org/viewtopic.php?f=65&t=25624&p=179063&hilit=inclave#p179063

[Inclave]

How about you read this and let the mods worry about actual issues:

http://forum.nostalrius.org/viewtopic.php?f=65&t=25624&p=179063&hilit=inclave#p179063

Hm so? is it same acc or what u want show me by this?

[Glenzig]

[Nathrizyr]

Greetings,

So you bumped your own forum about 10 times, yet you still didn't even properly submit a ban question/appeal. We make it pretty clear in every thread that we answer that you must provide a CHARACTER NAME for us to investigate. However, after looking at what I am guessing is your second (2nd) account, it is not banned. If you are not receiving the verification emails to change your password, this problem is on your end.

Regards, GM Team

[Noxm]

You might check to see if the mail went to your junk folder; that sometimes can happen.

[Inclave]

You might check to see if the mail went to your junk folder; that sometimes can happen.

Before come here and made an thread i did all that i can with my email chek all folders and setting includ gmailsupp.

[Inclave]

Greetings,

So you bumped your own forum about 10 times, yet you still didn't even properly submit a ban question/appeal. We make it pretty clear in every thread that we answer that you must provide a CHARACTER NAME for us to investigate. However, after looking at what I am guessing is your second (2nd) account, it is not banned. If you are not receiving the verification emails to change your password, this problem is on your end.

Regards, GM Team

Alright Char name Beliall but i am sure that is not necessary coz i ask You about Password resset problem not acc ban or close or suspend i know my acc didnt ban i JUST can't get email with link for resset pw even i made screenshots for u that u can see what i am not 12y kid who can't use his own email. Why it is my own problem if i can get email form other users and havent with it prorblem? mb some bug with ur system dont it? mb we can change this email for me?
Best regards Inclave

[Aridel]

Inclave,

being absurd towards the devs/GMS does not help the cause. They need the toon name to verify if the account has been banned, and this may be why you're having trouble resetting the password to the account. If your character is not banned, then the issue you are having is most likely 99.9% of the time on your end.

Also creating duplicate entries:
http://forum.nostalrius.org/viewtopic.php?f=45&t=26717&p=187116&hilit=Beliall#p187116

play nice