Account hacked, change your policies please.

Re: Account hacked, change your policies please.

by Uzephi » Mon Mar 14, 2016 6:33 pm

anterozz wrote:You're mentioning that kind of hack. You're not mentioning the one were they actually hacked accounts with 0 malware/virus usage, or the ones where they still were able to login when the physical authenticators were still linked to the accounts. Or how they removed authenticators despite needing the physical serial behind the authenticator.


Yes, I did. It is easy to hack a phone with a malicious app that roots the phone and grabs the serial and login information. Or did you TL/DR? Here, I'll quote that sentence for you.
Uzephi wrote:Also if a phone is jailbroken and/or rooted, the authenticator seriail is easily accessible through the data/data directory of the phone. (can only be accessed with superuser rights). There is known root exploits for all types of phones to get temp root access and grab this serial. Again, this is on the USER's side of the spectrum, not Blizzard's. IE you download a playstore app that was "fan made" to maybe show your character's stats or something and it had the malicious code to temp root your phone and grab the serial, and sometimes LOGIN (if you have the armory app, that logs you in and saves your login credentials at a superuser level as well) credentials. That makes it pretty easy to compromise the account.


Edit: if a physical authenticator was compromised, it was in the infancy of the introduction of said authenticators and has been stated by blizzard it was malware that was on the PC that sent the codes to the hacker for them to duplicate the serial or remove it via what I said before. Not once did blizzard admit to their data center being compromised. It has always been the user's fault of bad security measures.
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Re: Account hacked, change your policies please.

by Thefilth » Mon Mar 14, 2016 6:58 pm

Mimma wrote:Dude, you need to smoke less weed.

It says NOWHERE that Nostalrius' security is better than Blizzards.
It only says it is YOUR responsibility because Nostalrius does not have ressources to investigate security breaches, and therefore have to give YOU some responsibility as well.


Right you are. So where does that leave us?
Today you have a fully geared character and a million gold. Tomorrow you don't. Tomorrow you log on and find yourself naked and with 50 silver.

That's no way to play an MMORPG.
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Re: Account hacked, change your policies please.

by Phnom » Mon Mar 14, 2016 7:03 pm

Blaming the victim in this matter is like blaming the victim after a rape.

Being hacked is not 100% avoidable. It can happen to anyone and it will totally destroy your character. Is it really not in the interest of Nostalrius to fight back against these types of hacks, or atleast minimizing the damage done by them? It cant be on such a large scale that it is impossible to look over.

Every item is by the way logged on Realmplayers, and there one can see for themselves what is missing. Restoring a characters items should not be impossible. One GM could probably restore every hacked item in a few days. But of course, one must be willing to.
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Re: Account hacked, change your policies please.

by Diametra » Mon Mar 14, 2016 7:03 pm

I'm wondering now..If your account is hacked and you don't have email verification because you created it before that started, does that mean you are doomed to share your account with the theif for eternity because there is no way by which to change your password?

I just tried registering my already existing, old pvp account with the email verification and it keeps timing out, is that because it's not possible to register an existing account or is there just something up with the page?

Also, I understand now OP is concerned with item repacement and not the loss of account.
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Re: Account hacked, change your policies please.

by Salto » Mon Mar 14, 2016 8:05 pm

#Free Forceberg
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Re: Account hacked, change your policies please.

by Inzomnia » Mon Mar 14, 2016 8:12 pm

Some people here clearly dont give a shit about theyr or other ppls toons, and merely come here to turn this into a personal who-is-right crap-fest. Welcome to the internet I guess.

Welcome to reading clas 101: The title is a plea. A plea for nost's team to please change its flawed policies regarding accounts that have been comprimised. Its not even about blame, you actual retards. Its about how to hopefully reduce damage, and/or risk. Its about someone that put his heart and soul into this server they provided, and now has lost 99% of that and is looking for a way to prevent that from happening again. Or at least prevent the ppl that did it from doing it again to someone else.

As posted many times here, this could be YOU at any given point. Would be nice if we could at least support eachother that we all play the same game we love, and noone wants to see his char get MiA ripped for absolutely no reason of your own.

//inzo
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Re: Account hacked, change your policies please.

by Diametra » Tue Mar 15, 2016 1:31 am

In answer to my own above question, and this is relevant to the topic. After following this suggestion:

Artie wrote:I has the same issue Robo - Chrome worked for me
But again, must be logged out on the website when starting the reset feature or it wont work on any browser


I was able to attempt to register my old pre-email verification account however, I received 'this username is already taken". I assume the username field to register an account is the account name field..has to be. So...if all this is true, if an original, pre-email account is hijacked and the ingame command to change PW no longer works, you cannot change the PW and would be sharing your account with a hijacker of your account in perpetuity. Can anyone else verify this?
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Re: Account hacked, change your policies please.

by metrolol » Tue Mar 15, 2016 2:47 am

I too was hacked, but unlike others only gold was taken. Toon wasn't effected whatsoever.
They even left 3 of my bags filled to the brim with crap from DMe farms.
They only took 300 gold of this toon, so I'm not that bothered, but I won't lie, I'm really concerned about playing here if this many people are going to get hacked like this.
Hopefully there will be some sort of response?
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Re: Account hacked, change your policies please.

by anterozz » Tue Mar 15, 2016 3:31 am

metrolol wrote:I too was hacked, but unlike others only gold was taken. Toon wasn't effected whatsoever.
They even left 3 of my bags filled to the brim with crap from DMe farms.
They only took 300 gold of this toon, so I'm not that bothered, but I won't lie, I'm really concerned about playing here if this many people are going to get hacked like this.
Hopefully there will be some sort of response?


You shouldn't have said this, if they find your account they will ban it because they ban all accounts that get hijacked for whatever reason, even if you've already recovered it and changed the password they will still ban it. Yeah that makes a lot of sense in the staff's brain for some reason.
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Re: Account hacked, change your policies please.

by avoidlol » Tue Mar 15, 2016 4:52 pm

#FreeForceberg #RestoreOrRiot
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