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Account banned.. hmm

PostPosted: Mon Jul 13, 2015 12:58 pm
by Lightwarden
I dunno what going on when i open wow it say This World of Warcraft account has been closed and is no longer available for use.

I have try with my friend acc it say the same.. and i ask him to log on he's pc and it works so iam like hmm what is going on with it any help?

Re: Account banned.. hmm

PostPosted: Mon Jul 13, 2015 1:22 pm
by Zoey_Urbina
There's a security system that temporarily IP bans an user who's attempted to logon with too many incorrect passwords. The lockout normally lasts for ≈15 minutes but the duration extends the more the user fails to enter the correct information. In case you've forgotten your password, you can reset it here. Keep in mind that the password reset feature becomes available when the account has been offline for 24 hours or longer.

P.S: Please be wary when logging onto another users account since it's against the Terms of use.

Re: Account banned.. hmm

PostPosted: Mon Jul 13, 2015 1:42 pm
by Lightwarden
but it was correct my password

Re: Account banned.. hmm

PostPosted: Mon Jul 13, 2015 1:45 pm
by Lightwarden
and if you say it was incorrect password i did use.. and i have being try so long.. how long can i se the 15mins extends?

Re: Account banned.. hmm

PostPosted: Mon Jul 13, 2015 2:12 pm
by Zoey_Urbina
You'll need to wait for a staff member to respond regarding how long the lockout might be.

Re: Account banned.. hmm

PostPosted: Mon Jul 13, 2015 8:17 pm
by Raazi
Greetings,

You account is not currently banned. I suggest waiting an hour, and then attempting to log in again. Every time you try to log in again, it will reset the timer ofthe lockout on your PC, so keep an hour without logging in and it should be fixed.

Regards,
Raazi
GM Leader

Re: Account banned.. hmm

PostPosted: Tue Jul 14, 2015 12:38 am
by Lightwarden
Thx it works now :D GJ GMS

Re: Account banned.. hmm

PostPosted: Sat Sep 05, 2015 12:14 am
by jinmugen
-Snipped-