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Account could not land

PostPosted: Fri Aug 07, 2015 5:45 am
by 18764745
GM Hello, I am a Chinese game players, change your password after last night, I landed tips today account is frozen, now feeling very anxious, I make sure I do not have any violations, I do not know why not log on the game, please help I am, thank you. My English is poor, is machine translation, sorry ....

Re: Account could not land

PostPosted: Fri Aug 07, 2015 8:17 am
by Ithlien
Greetings!

Please provide me with your in-game character name.

Sincerely,
Ithlien

Re: Account could not land

PostPosted: Fri Aug 07, 2015 9:20 am
by 18764745
Thank you very much, my game name is “Akiny”

Thank you for your timely processing ^ ^

Re: Account could not land

PostPosted: Fri Aug 07, 2015 9:21 am
by 18764745
Ithlien wrote:Greetings!

Please provide me with your in-game character name.

Sincerely,
Ithlien



thank you very much, my game name is “Akiny”

Thank you for your timely processing ^ ^


Client login for the first time to indicate the failure of the connection, and then re landing on the tips were frozen. Official website can be a normal landing.......Very grateful

Has been waiting for 8 hours, please help me, please.........

Re: Account could not land

PostPosted: Sat Aug 08, 2015 6:56 am
by 18764745
please help me, please··

Re: Account could not land

PostPosted: Sat Aug 08, 2015 9:04 am
by 18764745
I have not logged in for 2 days. Please help me.thank you`

Re: Account could not land

PostPosted: Sat Aug 08, 2015 10:00 pm
by Radius
Greetings 18764745,

The account associated with character name "Akiny" has never been banned. Have you tried reading all the solutions in the sticky threads or tried resetting your account's password?

Regards,
GM Radius

Re: Account could not land

PostPosted: Sun Aug 09, 2015 2:15 am
by 18764745
Radius wrote:Greetings 18764745,

The account associated with character name "Akiny" has never been banned. Have you tried reading all the solutions in the sticky threads or tried resetting your account's password?

Regards,
GM Radius



Very thank you for your letter, I now is website account password to login to normal, but the client tip password mistake, don't website account password and client gm?
Because of our domestic mail is can't accept foreign email, so the registered mail is disorderly filling, do you have other way to reset my password?
Trouble you, thank you very much

Re: Account could not land

PostPosted: Sun Aug 09, 2015 2:37 am
by 18764745
18764745 wrote:
Radius wrote:Greetings 18764745,

The account associated with character name "Akiny" has never been banned. Have you tried reading all the solutions in the sticky threads or tried resetting your account's password?

Regards,
GM Radius



Very thank you for your letter, I now is website account password to login to normal, but the client tip password mistake, don't website account password and client gm?
Because of our domestic mail is can't accept foreign email, so the registered mail is disorderly filling, do you have other way to reset my password?
Trouble you, thank you very much




Quotation:
HELLO ********!
LAST LOGIN INFORMATION
Your last ingame login was from IP 210.53.**.*** (2015-08-06 15:02:38).

WANT TO CHANGE YOUR ACCOUNT PASSWORD ?
Remember that you are responsible for your account security. We won't help you if your account is hacked.
You can change your password using the ingame .account password command.

You see, I can login website, but the client will prompt password mistake.

Re: Account could not land

PostPosted: Mon Aug 10, 2015 10:03 am
by Dreez
Make sure your realmlist is set to

Code: Select all
set realmlist login.nostalrius.org


(WoW folder, open realmlist.wtf with the editor)