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stolen acc

PostPosted: Wed Aug 12, 2015 12:04 pm
by ceco95
Stolen acc please help ! I need asistence from administrator please contact me !

Re: stolen acc

PostPosted: Wed Aug 12, 2015 12:17 pm
by militant
I have the same problem, I hope one of the administrators will poke me as well in shortly. I wish you the very best as well.

Re: stolen acc

PostPosted: Wed Aug 12, 2015 12:20 pm
by ceco95
Thx i hope they can solve it...

Re: stolen acc

PostPosted: Wed Aug 12, 2015 12:33 pm
by Arucado
Gms don't involve in player's account. Every player is responsible for his own account.

Feel free to lvl a new character.

Re: stolen acc

PostPosted: Wed Aug 12, 2015 12:55 pm
by militant
Arucado wrote:Gms don't involve in player's account. Every player is responsible for his own account.

Feel free to lvl a new character.


If that is the case then I'd like to get it banned at least, to make sure none else but I can play on the account to begin with. Hence why I wish to speak to a GM if it is impossible to get my account back from the hackers.

Re: stolen acc

PostPosted: Wed Aug 12, 2015 1:00 pm
by ceco95
Yes i should speak with gm first and then i can start making a new decisions,because i can prove that the acc is mine they have logs and can prove that with many many things.

Re: stolen acc

PostPosted: Wed Aug 12, 2015 1:03 pm
by Arucado
None Gm will answer you since they don't involve in account issues like these.

You are responsible of your own account.

Feel free to lvl a new character. Be more careful next time.

You can check here:
https://forum.nostalrius.org/viewtopic.php?f=45&t=18746
https://forum.nostalrius.org/viewtopic.php?f=45&t=18756
https://forum.nostalrius.org/viewtopic.php?f=65&t=18655

And to make it even more clear:
https://forum.nostalrius.org/viewtopic.php?f=65&t=18133

The player is responsible for his own account safety. You should:

Have a complicated password;
Never share your account details;
Connect yourself from a safe place;
Never download unsafe files that might contain keyloggers.

-----------------------------------------------------------------------------------

Feel free to create a new account, respect and accept rules.


Thats all.

Re: stolen acc

PostPosted: Wed Aug 12, 2015 1:08 pm
by militant
Arucado wrote:None Gm will answer you since they don't involve in account issues like these.

You are responsible of your own account.

Feel free to lvl a new character. Be more careful next time.


Well, I'd like to report the account then for something that ain't allowed, account buying and sharing? Account being geffe1- no problem this should very much be a ban if it is the case that I can not get help getting it back.

Re: stolen acc

PostPosted: Wed Aug 12, 2015 1:33 pm
by Arucado
Then you should try to open another thread and explain what you got.

But honestly, i don't know how do you pretend to recover an account that has been bought or shared.

Good luck, and regards.

Re: stolen acc

PostPosted: Wed Aug 12, 2015 1:38 pm
by militant
Arucado wrote:Then you should try to open another thread and explain what you got.

But honestly, i don't know how do you pretend to recover an account that has been bought or shared.

Good luck, and regards.


Might not be the case, I just want to make sure that the ones who has it now won't be able to play on my account.