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account stolen

PostPosted: Thu Aug 20, 2015 9:28 pm
by Rygar
Please provide a character name

I've been trying to reset the password using the website but the person that stole it keeps logging in just before the 10 days are up and resetting the timer.

Re: account stolen

PostPosted: Thu Aug 20, 2015 9:36 pm
by Rygar
character name Faxanadu

Re: account stolen

PostPosted: Sat Aug 22, 2015 2:20 am
by Rygar
please respond

Re: account stolen

PostPosted: Sat Aug 22, 2015 2:25 am
by Ithlien
Greetings,

We do not manually reset passwords. If you know how someone got access to your account however, please feel free to PM me.

Sincerely,
Ithlien