Page 1 of 1

Account banned in game but not on the site

PostPosted: Sun Aug 23, 2015 10:10 am
by zangdar3
Hello,
I had some DC problems, as soon i reloged i got DC after 3-4 seconds, it happened me 3-4 times and then i tried to relog and i read "This account has been closed ..."
I logged on nostalrius site but i saw no info about my ban, i also tried to log in with another account and it worked.
Can someone explain what's happening please? Thank's
My character name is Zanejin

Re: Account banned in game but not on the site

PostPosted: Sun Aug 23, 2015 12:51 pm
by haofei2001
I have the same problem now,and I need some help too.

My character name is Ormuzd.

Re: Account banned in game but not on the site

PostPosted: Sun Aug 23, 2015 6:23 pm
by zangdar3
Ok so i made a ticket on another account and asked about my character a GM told me i was banned for hacking, on nostalrius site i can see someone logged from another IP that's why i got DC before getting banned.. is there a way i can have my account back?

Re: Account banned in game but not on the site

PostPosted: Mon Aug 24, 2015 1:49 am
by Ithlien
Greetings,

We have investigated your case and the ban will remain in place. Please feel free to make a new account and follow our rules in the future.

Sincerely,
GM Team