Banned?

Banned?

by Scif » Mon Aug 24, 2015 5:17 am

So the server restarted, which was normal. Happened to all my friends, but I kept trying to join and it said "unable to connect." I restarted my PC, and I launched it, now it says my account has been closed. I'm not sure if I got banned or what.
Scif
Tester
 

Re: Banned?

by Abathur » Mon Aug 24, 2015 11:59 am

Salutations Scif.

Please provide us with a character name.

Regards,
GM Team.
The basis of patience is not simply the ability to wait - it's how we conduct ourselves as we wait.
Polycentric Harbor
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Abathur
Game Master
Game Master
 

Re: Banned?

by AverageJoe » Tue Aug 25, 2015 3:27 pm

If you got "Unable to connect" you're likely typing in the wrong password. Too many unsuccessful tries and it will tell you the account's been closed. It's a temporary ban; wait 15 minutes and try again.

That, or give your character's name to know for 100% certainty.
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AverageJoe
Legionnaire
Legionnaire
 


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