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Need help! Cant log in

PostPosted: Fri Aug 28, 2015 8:25 pm
by satortrog
Help me! I cant log in, game gives me "Disconnected from server" just after I'm enter password.
Am I banned? I still haven't any ban info at Nost web site... and I never did anything wrong o_O
deleted WTF folder, doesn't help, Help me!!!
Ingame character - Satortrog

Re: Need help! Cant log in

PostPosted: Sat Aug 29, 2015 11:57 am
by Abathur
Salutations satortrog

The account associated with the character Satortrog is currently not banned. However, there's a security measure that temporarily IP ban users who consistently attempts to login with the incorrect credentials. The duration varies depending on how many attempts occurred and increases on further failures. Users may recover their lost password by going here. This feature was designed to recover accounts whose owner had forgotten their login credentials and becomes available when the account has been offline for 10 consecutive days. Please note that we do not recover lost and/or hacked accounts.

Regards,
GM Team.