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can't loggin

PostPosted: Sat Aug 29, 2015 10:46 am
by Chrismax
It's says on the main page that im not banned but when I try to loggin on wow I says unavaibel ...
I just wonder what happen to my acount can I get some help ?
My user name is -Snipped- and my carakter name is Delivio please help me

Re: can't loggin

PostPosted: Wed Sep 02, 2015 11:54 pm
by Radius
Greetings Chrismax,

The account associated with character name "Delivio" has never been banned. Have you tried following the solutions in the sticky threads in support to confirm your setup and realmlist are correct?

Regards,
GM Team

Re: can't loggin

PostPosted: Thu Sep 03, 2015 1:43 am
by Chrismax
I tryed all the options and I still can't loggin are you sure im not banned ?
My friends tryed logg on wow on mine pc, and it worked fine please check again

Re: can't loggin

PostPosted: Thu Sep 03, 2015 7:34 am
by tigru
Greetings,

Login to our website https://en.nostalrius.org/login and look for more details in there. If there are no information about a ban which is on your account, you need to change your password to a shorter one.

WoW Client does not accept password longer than 15 characters (according to Blizzard posts)
To be on the safe side I would suggest a maximum of 12 characters password.
You can change your password online with this link: https://en.nostalrius.org/password

Regards,
GM Team

Re: can't loggin

PostPosted: Fri Sep 04, 2015 3:19 am
by Chrismax
How can I chance password when I can't loggin ?