greetings,
may i ask why my account got banned
may char name is ooxx
a gnome mage
regards
banned
3 posts
• Page 1 of 1
Re: banned
Salutations ooxxooxx.
The account associated with the character ooxx is currently not banned. However, there's a security measure that temporarily IP ban users who consistently attempts to login with the incorrect credentials. The duration varies depending on how many attempts occurred and increases on further failures. Users may reset their password by going here. This feature was designed to recover accounts whose owner had forgotten their login credentials and becomes available when the account has been offline for 10 consecutive days. Please note that we do not recover lost and/or hacked accounts.
Regards,
GM Team.
The account associated with the character ooxx is currently not banned. However, there's a security measure that temporarily IP ban users who consistently attempts to login with the incorrect credentials. The duration varies depending on how many attempts occurred and increases on further failures. Users may reset their password by going here. This feature was designed to recover accounts whose owner had forgotten their login credentials and becomes available when the account has been offline for 10 consecutive days. Please note that we do not recover lost and/or hacked accounts.
Regards,
GM Team.
The basis of patience is not simply the ability to wait - it's how we conduct ourselves as we wait.
Polycentric Harbor
Polycentric Harbor
-
Abathur
- Game Master
Re: banned
greetings,
Thank you very much,
i will try to getting my password back
regards!
<3
Thank you very much,
i will try to getting my password back
regards!
<3
- ooxxooxx
- Tester
3 posts
• Page 1 of 1