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Account banned for one day?

PostPosted: Thu Sep 03, 2015 8:13 pm
by Basili
I cannot log into my account. I logged in on the nostalrius homepage and it says I've been banned until 3rd Sept for 'accountsold'. Can you please clarify? I'm confused as recently relocated and a change of ip may be suspicious. I can pm my username to a GM.

Character name is Zoramax

Re: Account banned for one day?

PostPosted: Thu Sep 03, 2015 8:36 pm
by Abathur
Salutations Basili.

The account associated with the character Zoramax has been permanently banned for account trading. We have a zero-tolerance policy when it comes to the trading of accounts and accounts that are caught infringing on this policy will be closed and will remain permanently inaccessible. You may continue to play by creating a new account and adhering to our Terms of Use going forward.

Regards,
GM Team.

Re: Account banned for one day?

PostPosted: Thu Sep 03, 2015 8:48 pm
by Basili
Can you elaborate on why you think this account has been traded? It is my account.

Re: Account banned for one day?

PostPosted: Thu Sep 03, 2015 10:05 pm
by Vorfidus
Basili wrote:Can you elaborate on why you think this account has been traded? It is my account.

Did you move from Europe to the US? Because more than likely it takes a dramatic change of geolocation to get a ban for that.

Re: Account banned for one day?

PostPosted: Thu Sep 03, 2015 11:01 pm
by Basili
Vorfidus wrote:
Basili wrote:Can you elaborate on why you think this account has been traded? It is my account.

Did you move from Europe to the US? Because more than likely it takes a dramatic change of geolocation to get a ban for that.


I moved from Germany back to the UK

Re: Account banned for one day?

PostPosted: Thu Sep 03, 2015 11:16 pm
by Vorfidus
Then message Viper or a GM, you can resolve it privately with them.

Re: Account banned for one day?

PostPosted: Fri Sep 04, 2015 6:29 pm
by Viper
Quote from the Terms of Use

You may not purchase, sell, gift, share or trade any account, or offer to purchase, sell, gift, share or trade
any account.