Page 1 of 2

Account closed.never got resetmail

PostPosted: Tue Sep 08, 2015 5:53 pm
by Mathajus
Hey,

just wanted to know if u guys can anything to about my situation...?

2 days ago i sked if its possible to send me this passwordreset email to my mailadress!?

i never tried to reset it and its not possible for me to reset it on the homepage...

it says that my account was used recently...i would really appreciate that....i just came back from a 3 moth pause cause of my work and just want to hang out on nostalrius again with my buddies.that 10 day waiting time would be very bad cause ive got to go for work then and again got that long pause from gaming.

so,could u please help me and send that resetmail to my email?

Re: Account closed.never got resetmail

PostPosted: Wed Sep 09, 2015 8:05 am
by Mathajus
Accountname is: ******

Re: Account closed.never got resetmail

PostPosted: Wed Sep 09, 2015 8:07 am
by Robotron
Put a character name, not your account name.

Re: Account closed.never got resetmail

PostPosted: Wed Sep 09, 2015 10:08 am
by Mathajus
Charactername is: Torrox

Re: Account closed.never got resetmail

PostPosted: Wed Sep 09, 2015 10:20 am
by Mathajus
it would be a bless if u guys can do something about my bad situation.

Re: Account closed.never got resetmail

PostPosted: Wed Sep 09, 2015 1:54 pm
by Mathajus
is there anybody who can do something about it?

Re: Account closed.never got resetmail

PostPosted: Wed Sep 09, 2015 4:32 pm
by Glenzig
They will not recover your account for you. Do a search for similar topics in this section. Your account info is your responsibility.

Re: Account closed.never got resetmail

PostPosted: Wed Sep 09, 2015 6:18 pm
by Mathajus
The account isnt lost or got hacked...it just didnt got that resetmail from the homepage and like i wrote at the top
it would be very sad when i have to wait that 10 days.

nostalrius was my shining light during my work pause and i cant play it.

i gotta say its been 7 days from now on that i got to wait before i can try to reset my pw again....but what is when it didnt work again?wait another 10 days?

is that this kind of big problem to send hat resetmail to my emailadress again?

Re: Account closed.never got resetmail

PostPosted: Wed Sep 09, 2015 10:44 pm
by Pottu
Your account is not banned. There is a "cooldown" period on the password reset. Please have patience and wait.

Re: Account closed.never got resetmail

PostPosted: Thu Sep 10, 2015 7:56 am
by Mathajus
i know that my account is not banned,i did nothing wrong :D

just wanted to know if its possible that u guys can send me that resetmail cause i never got mine before.

what when i have the patience,wait that 6 days from now on and got the same problem? i post that problem again and u tell me i need to have patience to wait another 10 days?