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Unable to Connect after in-game password reset

PostPosted: Wed Sep 09, 2015 4:53 am
by Vlactum
Hello, I'm unable to login to the account tied to the character, "Vlactum".

I changed my password via in-game command, relogged, and to my surprise was unable to log in with the new password.

Is there anything I can do to get back to playing other than using the password reset which requires 10 days of waiting? Thanks.


P.S. Sorry for the second forum post, in the original I forgot to mention my character name.

Re: Unable to Connect after in-game password reset

PostPosted: Wed Sep 09, 2015 10:17 pm
by Vlactum
Bump

Re: Unable to Connect after in-game password reset

PostPosted: Wed Sep 09, 2015 10:37 pm
by Pottu
Your account is not banned.

Re: Unable to Connect after in-game password reset

PostPosted: Wed Sep 09, 2015 11:54 pm
by Vlactum
Pottu wrote:Your account is not banned.


That's a relief, but I'm still unable to log in with any password I try. Including previous and the one I changed it to.

Re: Unable to Connect after in-game password reset

PostPosted: Thu Sep 10, 2015 3:06 am
by Lorilay
Vlactum wrote:
Pottu wrote:Your account is not banned.


That's a relief, but I'm still unable to log in with any password I try. Including previous and the one I changed it to.

You didn't by any chance add dollar signs to your new password using the in-game password change command? The instructions for changing your password are poorly written and more than a few people have been typing a dollar sign because it says, ".account password $oldpassword $newpassword $newpassword"

Re: Unable to Connect after in-game password reset

PostPosted: Thu Sep 10, 2015 3:14 am
by Vlactum
Lorilay wrote:
Vlactum wrote:
Pottu wrote:Your account is not banned.


That's a relief, but I'm still unable to log in with any password I try. Including previous and the one I changed it to.

You didn't by any chance add dollar signs to your new password using the in-game password change command? The instructions for changing your password are poorly written and more than a few people have been typing a dollar sign because it says, ".account password $oldpassword $newpassword $newpassword"


I almost made that mistake but I made sure I didn't when I set the password :P

Re: Unable to Connect after in-game password reset

PostPosted: Thu Sep 10, 2015 8:38 pm
by Vlactum
Still cannot login with my password, I know I wasn't hacked, the password I changed it to is not working.

Re: Unable to Connect after in-game password reset

PostPosted: Thu Sep 10, 2015 10:05 pm
by warcraftselblatt
I am guessing you may have accidentally typed the password you intended to change it to incorrectly. You may want to try misspelling the password you intended it to be and see if that works. Otherwise, after 10 days of inactivity you can always use the password retrieval option.