Page 1 of 1

Unable to password reset

PostPosted: Sun Sep 13, 2015 6:23 pm
by Patizon
Hi Admin,

A few months ago I forgot my password and I tried to log in without success. Then I tried to reset my password also without success. Then I give it up with idea sh*t happens because I'm a cassual player and I even have not much time to play.

Now I would like to look into the game and maybe spend some time there. I'm trying to reset my password again but it says "An email has already been sent to recover this account password."

But there is a problem, I never get any email with password reset informations / instructions. Not in the past, not now.

Maybe I do something wrong? Maybe it is bugged? Maybe You can help me?

I appreciate any response.
Thanks. :)

P.S. Character: Barathol

Re: Unable to password reset

PostPosted: Wed Sep 16, 2015 4:40 pm
by Patizon
Can I get any response please? :)

Re: Unable to password reset

PostPosted: Wed Sep 16, 2015 5:27 pm
by Glenzig
Did you check to see if the email got marked as spam?

Re: Unable to password reset

PostPosted: Wed Sep 16, 2015 5:28 pm
by Patizon
Sure, nothing...

Re: Unable to password reset

PostPosted: Wed Sep 16, 2015 6:10 pm
by Glenzig
Sorry. That was all I had. :(

Re: Unable to password reset

PostPosted: Wed Sep 16, 2015 6:13 pm
by Patizon
At least some response, thx :)

And any expression from GM / Admin?

Re: Unable to password reset

PostPosted: Fri Sep 18, 2015 2:36 pm
by Patizon
Can I get a serious response from admin / GM, please?

Re: Unable to password reset

PostPosted: Sat Sep 19, 2015 12:32 pm
by Patizon
Lol, problem solved :D

Today I remembered my old password :D

Anyway, when I tried to reset my password via https://en.nostalrius.org/login it says "An email has already been sent to recover this account password" but I really didnt get any email with password reset informations / instructions.

And if I remember corectly I never recieved confirmation email that my acc was created.

I found this topic viewtopic.php?f=45&t=1688 but there is no explanation from GM/Admin. Maybe it is my case also.

It scares me a little bit because if I need to change the password at some point in the future, I simply can't.

Re: Unable to password reset

PostPosted: Sat Sep 19, 2015 12:52 pm
by Glenzig
Awesome! I'm sure that was quite a relief.