Account stolen

Good evening,
Here is my problem: My account was stolen the 16th of May. The same day I wrote a ticket in game and a GM told me to send a private message to Viper. But he didn't reply. Of course I can understand why, he got so many messages. So I gave up to get back my account...
But I really want to play on Nost again , so I decided to try one more time to get back my precious account. I wrote another private message to Viper, and this time he responded and told me to post right here.
I give you my account information:
- Account removed
- Character: Nightmares
- Country: France
- Ip adress: 192.168.1.13
- Last time i played: 18h server time, 16 of May
I can give you all the information you want to prove I'm the real owner. For example, I created my account in the UK (London) and then played with it in France on the IP I gave you earlier. My guild (before the account was stolen) was Ten Inches Unbuffed.
I really hope you'll be able to help me.
Thanks guys
Here is my problem: My account was stolen the 16th of May. The same day I wrote a ticket in game and a GM told me to send a private message to Viper. But he didn't reply. Of course I can understand why, he got so many messages. So I gave up to get back my account...
But I really want to play on Nost again , so I decided to try one more time to get back my precious account. I wrote another private message to Viper, and this time he responded and told me to post right here.
I give you my account information:
- Account removed
- Character: Nightmares
- Country: France
- Ip adress: 192.168.1.13
- Last time i played: 18h server time, 16 of May
I can give you all the information you want to prove I'm the real owner. For example, I created my account in the UK (London) and then played with it in France on the IP I gave you earlier. My guild (before the account was stolen) was Ten Inches Unbuffed.
I really hope you'll be able to help me.
Thanks guys