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Account has been closed

PostPosted: Wed Sep 23, 2015 11:09 pm
by Xgeonmar
My Character's name is "Xgeonmar" on Alliance side

I tried logging in today and found out my account was closed and was directed to go on Nostalrius to see the reason to find out that I was banned for "Forbidden gold transaction" when I dont even have the means to buy anything at my current state.

I really hope this gets resolved.

Re: Account has been closed

PostPosted: Thu Sep 24, 2015 12:58 am
by Pottu
Greetings,

Xgeonmar was banned for gold trading. The ban is permanent.
Feel free to create a new account but this time follow our rules.

The GM team.

Re: Account has been closed

PostPosted: Thu Sep 24, 2015 1:01 am
by Xgeonmar
Thank you for the quick response

I would really appreciate evidence to this accusation because I've never bought or sold gold.

Re: Account has been closed

PostPosted: Thu Sep 24, 2015 3:30 am
by Xgeonmar
I hope this is getting looked into because I've followed the rules for the past 4 months of play time.

Please respond as I have no idea what made the GM team come to the conclusion of permanent banning my character "Xgeonmar".

Re: Account has been closed

PostPosted: Thu Sep 24, 2015 1:18 pm
by Xgeonmar
bump

Still no information

Re: Account has been closed

PostPosted: Thu Sep 24, 2015 2:19 pm
by Pokeypointy
Why would they post information publicly of how they found you guilty? Though I'd like it if they'd started to actually respond more humanely, every confirmation seems less personal and more like a copy paste.

Re: Account has been closed

PostPosted: Thu Sep 24, 2015 8:46 pm
by Theloras
Pottu wrote:Greetings,

Xgeonmar was banned for gold trading. The ban is permanent.
Feel free to create a new account but this time follow our rules.

The GM team.


This makes Daddy sad in the pants - Geo got Eye of Sufuras a few weeks ago and was working on the mats for his Hand of Ragnaros :(

Re: Account has been closed

PostPosted: Thu Sep 24, 2015 8:51 pm
by Bougie
Xgeo is a legit player, and I don't believe for a second that he bought gold. Regardless, he should be contacted personally by one of the GMs and given a chance to dispute this. Last time I talked with him there was absolutely no proof given.

#FREEXGEO

Re: Account has been closed

PostPosted: Fri Sep 25, 2015 5:18 pm
by Xgeonmar
Pokeypointy wrote:Why would they post information publicly of how they found you guilty? Though I'd like it if they'd started to actually respond more humanely, every confirmation seems less personal and more like a copy paste.



Reason why I want a response is because there is no evidence I have done nothing wrong. This ban was so random and I feel that this is a clear mistake from the GM Team this is really an injustice.

Re: Account has been closed

PostPosted: Fri Sep 25, 2015 7:35 pm
by Theloras
Xgeonmar wrote:
Pokeypointy wrote:Why would they post information publicly of how they found you guilty? Though I'd like it if they'd started to actually respond more humanely, every confirmation seems less personal and more like a copy paste.



Reason why I want a response is because there is no evidence I have done nothing wrong. This ban was so random and I feel that this is a clear mistake from the GM Team this is really an injustice.


It would be great if the GMs could take another look at this if possible.

Please and thank you :)