Page 1 of 1

Account closed for no reason

PostPosted: Sat Sep 26, 2015 11:05 pm
by ingemar1992
This world of warcraft account has been closed and is no longer available for use.

What?

Was chilling on my lvl 21 druid when my friend trying to log on this server.
He got unable to connect serveral times so i tryed to log on his account to check if it was something wrong with his wow folder/installation files.

Please help me.
Spent much time already on this server. :evil: :evil: :evil: :evil: :evil:

Re: Account closed for no reason

PostPosted: Mon Sep 28, 2015 8:34 am
by Eligius
Try to log in on the website https://en.nostalrius.org/
if you have been banned it will tell you the reason
If you don't see anything, it probably means that you have been temporarily locked out, it happens automatically after several logins in a row

Re: Account closed for no reason

PostPosted: Mon Sep 28, 2015 9:06 am
by Bleachy
ingemar1992 wrote:He got unable to connect serveral times so i tryed to log on his account to check if it was something wrong with his wow folder/installation files.

Please help me.
Spent much time already on this server. :evil: :evil: :evil: :evil: :evil:


This could be where the issue is - Account sharing is not allowed.

How can the admins know that you were just "checking" ? Its prob picked up attempted logins from different IP's in a matter of mins.

There may be the case that an incorrect password was entered and the account is on lockout - If this is the case I think it clears in 24 hours (dont quote me on that though)

Re: Account closed for no reason

PostPosted: Mon Sep 28, 2015 10:29 am
by tigru
Greetings,

In order to start an investigation we need a character name (not the account name).

Regards,
GM Team

Re: Account closed for no reason

PostPosted: Mon Sep 28, 2015 12:24 pm
by Diaboliko
Tigru i am waiting for some1 response plz

Re: Account closed for no reason

PostPosted: Mon Sep 28, 2015 1:27 pm
by MerlinAlive
Diaboliko wrote:Tigru i am waiting for some1 response plz

tigru wrote:Greetings,

In order to start an investigation we need a character name (not the account name).

Regards,
GM Team