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Account Banned

PostPosted: Sun Sep 27, 2015 4:46 pm
by ereshigal
Account was banned for "Gold Advertiser". I assume its because i put a full URL in trade chat. Character name is Burritochan.

Says I am banned till Sept. 27 00:33, but it is past that time.

Re: Account Banned

PostPosted: Mon Sep 28, 2015 2:40 am
by ereshigal
I was posting a response to someone who was asking for addons, as a joke. I have never said anything involving a full URL in trade or General chat. I also, if you look at my gear etc. am clearly not invloved in gold farming / selling.

Re: Account Banned

PostPosted: Mon Sep 28, 2015 3:26 am
by Abathur
Salutations ereshigal.

Your case is being reviewed. Please note that waiting times may vary.

Regards,
GM Team.

Re: Account Banned

PostPosted: Tue Sep 29, 2015 5:26 am
by ereshigal
One thing I did notice is that when I logged into the homepage, through the post at the top, yesterday, My account said it was banned until September 27th 00:33 AM. Now when I login, it does not say that my account is banned anymore on the homepage, but login to WoW, says my account has been closed.

Re: Account Banned

PostPosted: Thu Oct 01, 2015 1:05 am
by ereshigal
Abathur wrote:Salutations ereshigal.

Your case is being reviewed. Please note that waiting times may vary.

Regards,
GM Team.


Hey, I was wondering if I could get an update on where my case is, if possible. More specifically, what is considered average wait time for a case? Is a typical response 3-5 days, 1-2 weeks etc?

I do not wish to be rude, and I do understand that things take time. As someone who works in IT, I know that looking through log files can be quite a maze at times.

I do apologize for another reply, as it further adds to things the GM team can or have to read.

Re: Account Banned

PostPosted: Fri Oct 02, 2015 1:34 am
by Tyrael
Greetings ereshigal,

The account has been unbanned.

Regards,
GM Team.