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Account Banned

PostPosted: Fri Oct 02, 2015 9:41 pm
by ghostdad
Hello,

It seems my account has been banned for using the Cross Faction AH between my horde and alliance character. I read through the ToU and did not see anything against this. I used gold I collected on my horde character to buy some things from my alliance character. I didn't believe this to be illegal as the server takes a fairly substantial amount of gold transferred through this process.

My Alliance character is named Ghostson, Horde character is named Shakkakhan. Please let me know if I can have my account unlocked, or if this was actually against ToU and I am out of luck.

Thanks,

Re: Account Banned

PostPosted: Fri Oct 02, 2015 10:00 pm
by Robotron
What does your ban say? You have a chance of getting unbanned if it says something about a forbidden gold transaction, assuming all of the gold involved in the exchange was legitimate.

Re: Account Banned

PostPosted: Fri Oct 02, 2015 10:01 pm
by Diametra
I am not a GM ghost, but you can use the neutral Ah to exchange gold cross faction. That isn't an issue in and of itself.

Re: Account Banned

PostPosted: Fri Oct 02, 2015 10:05 pm
by ghostdad
It indeed says Forbidden Gold Transaction. All of the gold involved was definitely legit. I sold a bunch of items on the Horde AH, collected the gold and then bought items on the cross faction AH from my alliance character.

I've read through ToU about a dozen times now and can't see any mention of this being against it. Fingers crossed I get unbanned, I just hit 60 a little over a week ago on my Alliance toon :(

That is reassuring Diametra, thank you for the clear response! I shouldn't have anything to worry about then, just the waiting game.

Re: Account Banned

PostPosted: Fri Oct 02, 2015 10:21 pm
by ghostdad
Update on this. While the login site does not say my Horde account has been banned, if I try to login to it I get a message saying "This account has been closed".

I don't really care about my Horde account now that my Alliance toon is 60, but this furthers my belief that I was banned for using the Cross Faction AH.

I will wait quietly for a response now. Thank you.

**Edit**

On a second attempt I can successfully login into my horde account. Just posting for clarification.

Re: Account Banned

PostPosted: Fri Oct 02, 2015 10:32 pm
by Viper