banned for reasons unknown

here i was happily riding my mount through winterspring, ready to turn in my last quest to ding 55, when all the sudden i am dc/d. i figured just another server reset no big deal. i try to log in a few mins later come up with unable to log in, wich i think is weird at first bc it usually just sends me to the realm list. but no biggie i try again. same thing. i try again and again and again. til finally i log in and it says this world of warcraft account has been closed and no longer available for use. please contact http://www.wow-europe/en/misc/banned.com. i see the banned at the end of it and have no idea why i could have been banned. i have never cheated in any game and never will have never botted never exploited. etc etc. my in game name is hashmoneytwo. I hope its not my name bc my last name is hash wich is the only reason i use it. not for other reasons some ppl jump to. and if it is my name why wait until im lvl 54 to do so? i have checked my email and i still havent gotten an email for it. pls help me i absolutely love your server and what you have accomplished pls let me know whats going on. Thanks.