[Denied] Disabled Account

[Thecompany13]

Hello, Bolg here. I took a long break from nostalrius for the summer and now I am trying to return and play my account and now I see that it is apparently been Banned? Um, please someone contact me for a reason why or what happened because I personally have been inactive for a long time and I have no idea what is going on....

Character name: Bolg

Thank you,

[Thecompany13]

In the message pop up it says "The world of Warcraft account has been closed or is no longer available for use." I'm guessing that is a confirmed ban, but I would like a reason now why this account is closed, I don't mess around with illegal transactions and everything was working fine until I stopped playing regularly. Is it possible my account was compromised? Did a transaction occur while I was away? I'd appreciate some feedback on this as soon as possible.
Thank you.

[Arev]

If you were banned, you can login to the homepage to see the reason for the ban.

viewtopic.php?f=45&t=17958 (first line)

If you are not banned, your answer is in viewtopic.php?f=45&t=11569

[Thecompany13]

I appreciate the feedback, but unfortunate enough it still arises more problems. I can't seem to log into the homepage with my account information I just keep getting the message, "Whoops, Bad Credentials." and therefore unable to log in?
Is there anything else I can do on my end? I'm all out of answers and just filled with more and more questions. Not to mention this is just growing more and more frustrating..

[Thecompany13]

And yes I still do remember my Password and username......

[zeequenz]

From what you've written, one can only assume that your Account has been somehow compromised/hacked and got banned by either a GM for "assumed Account Sharing", "Selling Account (I guess Hackers only want those Accounts to sell them and make a Profit)" or the Automated System has timed you out because you may have had some typos repeatedly.

[Thecompany13]

So basically its lost then?

[Abathur]

Salutations Bolg.

Your case is being reviewed.

Please note that account sanctions will persist regardless if the violations originated from a third-party individual, as it's up to the account owner to ensure that their account is sufficiently protected. It is your responsibility to know, understand and adhere to the Terms of Use, ignorance is not an excuse.

Regards,
GM Team.

[Thecompany13]

I appreciate it as always nostalrius hopefully it ends in good terms.

[Thecompany13]

Checking in on how goes the account review process.