Page 1 of 1

Accout HAD BEEN HACKED, any ways to retrieve?

PostPosted: Wed Oct 14, 2015 7:06 am
by wluo35
I found my accout HAD BEEN HACKED. He login every night to prevent my reset. If you can give me some approach to retrieve my accout, I'll appreciate that.

Character name: Cabala
Account: lingfucong

Re: Accout HAD BEEN HACKED, any ways to retrieve?

PostPosted: Wed Oct 14, 2015 8:31 am
by Bleachy
Sadly the account if proven to be hacked will be perm banned.

I have yet to see a hacked account be re-instated.

Sorry to be the bearer of bad news.

Re: Accout HAD BEEN HACKED, any ways to retrieve?

PostPosted: Wed Oct 14, 2015 5:36 pm
by Pokeypointy
There's zero chance of getting a hacked account back, might as well make a new account but before you do, make sure to make up an unbreakable and very random password, 15 characters, numbers and letters, big and small.

Re: Accout HAD BEEN HACKED, any ways to retrieve?

PostPosted: Thu Oct 15, 2015 9:55 pm
by wluo35
Any GM are here?

Re: Accout HAD BEEN HACKED, any ways to retrieve?

PostPosted: Thu Oct 15, 2015 9:58 pm
by Stondus
If i understood, the password retrieval has been "fixed" to NOT need that 10 days anymore, at least that's what I *think* i read from the new webpages - announcement..

If so, Retrieve your PWD -> change it -> profit


EDIT: Yup, Quote from Syrah:
Password recovery: you can now instantly recover your password with your email. The 10 days inactivity are not required anymore.

Re: Accout HAD BEEN HACKED, any ways to retrieve?

PostPosted: Fri Oct 16, 2015 1:10 am
by wluo35
Stondus wrote:If i understood, the password retrieval has been "fixed" to NOT need that 10 days anymore, at least that's what I *think* i read from the new webpages - announcement..

If so, Retrieve your PWD -> change it -> profit


EDIT: Yup, Quote from Syrah:
Password recovery: you can now instantly recover your password with your email. The 10 days inactivity are not required anymore.


Thanks a lot, I'll have a try.