account is deactivated

[Chikyu]

so im trying to get back into nos and the last time i tryed to get back in the game kept giving me a error saying that my account has been deactivated. i went to the main site logged in and everything seemed fine i tryed logging in the next day and still it said account deactivated. chars on account are Gwencraft and Haniwari. note i have used 2 comps to play on so i think the system might think i got hacked or something to that affect. i know my chars arnt banned ive got confirmation on that but the problem still persists. Another note is that i made another account and played on that one while i was on the road working and then went to log onto it today and it gave me the same error, i cant remember the names on that account i just hit the random button and played those toons. plz help merciful GMs.

[Viper]

Greetings,

Both accounts doesn't seems to be banned.

Best regards.

[Bleachy]

so im trying to get back into nos and the last time i tryed to get back in the game kept giving me a error saying that my account has been deactivated. i went to the main site logged in and everything seemed fine i tryed logging in the next day and still it said account deactivated. chars on account are Gwencraft and Haniwari. note i have used 2 comps to play on so i think the system might think i got hacked or something to that affect. i know my chars arnt banned ive got confirmation on that but the problem still persists. Another note is that i made another account and played on that one while i was on the road working and then went to log onto it today and it gave me the same error, i cant remember the names on that account i just hit the random button and played those toons. plz help merciful GMs.

Try the tips shown here mate.

viewtopic.php?f=65&t=18067