account is deactivated

Posted:
Wed Oct 14, 2015 11:20 pm
by Chikyu
so im trying to get back into nos and the last time i tryed to get back in the game kept giving me a error saying that my account has been deactivated. i went to the main site logged in and everything seemed fine i tryed logging in the next day and still it said account deactivated. chars on account are Gwencraft and Haniwari. note i have used 2 comps to play on so i think the system might think i got hacked or something to that affect. i know my chars arnt banned ive got confirmation on that but the problem still persists. Another note is that i made another account and played on that one while i was on the road working and then went to log onto it today and it gave me the same error, i cant remember the names on that account i just hit the random button and played those toons. plz help merciful GMs.
Re: account is deactivated

Posted:
Thu Oct 15, 2015 4:52 am
by Viper
Greetings,
Both accounts doesn't seems to be banned.
Best regards.
Re: account is deactivated

Posted:
Thu Oct 15, 2015 9:28 am
by Bleachy
Chikyu wrote:so im trying to get back into nos and the last time i tryed to get back in the game kept giving me a error saying that my account has been deactivated. i went to the main site logged in and everything seemed fine i tryed logging in the next day and still it said account deactivated. chars on account are Gwencraft and Haniwari. note i have used 2 comps to play on so i think the system might think i got hacked or something to that affect. i know my chars arnt banned ive got confirmation on that but the problem still persists. Another note is that i made another account and played on that one while i was on the road working and then went to log onto it today and it gave me the same error, i cant remember the names on that account i just hit the random button and played those toons. plz help merciful GMs.
Try the tips shown here mate.
viewtopic.php?f=65&t=18067