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Accounts compromised

Posted:
Fri Oct 16, 2015 12:34 am
by renpen
Account got stolen and don't have access to e-mail.
The new "owner" of the account just ignore my whisper about account.
Is there a way to just shut it down instead of looking at a scrub playing my old account?
Checking IP will reveal he switched it? or ban it for sharing?
Characted name "Pooya"
Re: Accounts compromised

Posted:
Fri Oct 16, 2015 8:52 am
by Bleachy
The new password reset feature will enable you gain control of your account again.
If you do not know the password then I am sorry to say there is nothing the GM's can do.
Re: Accounts compromised

Posted:
Fri Oct 16, 2015 10:31 am
by Dreez
Why would you not have access to your email?
sounds fishy
however if you don't have access to your email the account is lost
Re: Accounts compromised

Posted:
Fri Oct 16, 2015 2:38 pm
by renpen
As I said I know account is gone, I requested to be shut down. But thank for those 2 replies lol
Re: Accounts compromised

Posted:
Fri Oct 16, 2015 2:44 pm
by Glenzig
They won't shut it down unless you can actually prove it was your account. Not knowing the password or email is not a good start.
Re: Accounts compromised

Posted:
Fri Oct 16, 2015 2:50 pm
by renpen
They can easily check IP and ban it for account sharing.
Re: Accounts compromised

Posted:
Fri Oct 16, 2015 2:59 pm
by Mimma
renpen wrote:They can easily check IP and ban it for account sharing.
A new IP address proves nothing. I am afraid you need to come up with something better.
For example: Accurate account name, registered email address, name of characters on account and all other details - and mail this to the GMs (do not write this here!)
Re: Accounts compromised

Posted:
Fri Oct 16, 2015 3:06 pm
by renpen
Got mostly everything out of it. Where do I mail a GM?