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Account permanent banned?

PostPosted: Fri Oct 16, 2015 11:18 am
by Buttran
Hello, appeal for unban.

My account got banned yesterday for reason "cheat" i have no Idea what could have tested as true.
The moment before account lock i was running towards entrance in ubrs, i got mindcontrolled and got jumped of the balcony down towards the lava. The only thing i noticed to be strange prior to dc was more Lag Then normal. Got a huge lag spike and almost stopped mid air and when i recovered from lag i ran back towards ubrs entrance and got instantly dced upon reaching the entrance.

False positive?!
Please keep me posted

Best regards,
Buttranxo

Charactername: Buttranxo

Re: Account permanent banned?

PostPosted: Sun Oct 18, 2015 11:57 pm
by Buttran
Guild going for first nef kill tonight 18.00 server time. It would mean a lot if you get the chance to review my case today. Is there anything I can do to help you in the process? Pm or send me an email to registered mail,

Best,
Buttranxo

Re: Account permanent banned?

PostPosted: Mon Oct 19, 2015 8:26 am
by Lardin
please check/remove the ban on our warrior, guys and fix your anticheat to stop banning ppl that get mc'ed. this is not the first time this happened to someone.

thank you

Re: Account permanent banned?

PostPosted: Mon Oct 19, 2015 10:40 pm
by Tyrael
Greetings Buttran,

Your case is being reviewed.

Edit - The account has been unbanned.

Regards,
GM Team.

Re: Account permanent banned?

PostPosted: Tue Oct 20, 2015 5:54 pm
by Buttran
Great thanks! <3