Got banned permanently!

Got banned permanently!

by newbie » Tue Oct 20, 2015 4:15 pm

Hello,

character: Sparkfire on PVP realm

My lvl2 Druid got banned yesterday. At that moment I was about to talk in the Darnassus City channel. When I hit the enter key, I got logged off and banned. I checked my account, it only says "Your account has been banned permanently" without any reason. Is it possible to check my issue or at least let me know what's wrong? Just FYI, I did read the in-game rules, and this is not my first time to play on Nostalrius.

Thank you and best regards!
newbie
Tester
 

Re: Got banned permanently!

by newbie » Wed Oct 21, 2015 4:45 am

Is my post successfully submitted? Online waiting for a solution, thank you!
newbie
Tester
 

Re: Got banned permanently!

by Bleachy » Wed Oct 21, 2015 8:51 am

This seems to be happening to a few people accoridng to the forums.

I wonder if the spam filter on the server is a tad too sensitive?
Bleachy
Sergeant Major
Sergeant Major
 

Re: Got banned permanently!

by newbie » Wed Oct 21, 2015 5:40 pm

Bleachy wrote:This seems to be happening to a few people accoridng to the forums.

I wonder if the spam filter on the server is a tad too sensitive?


Maybe, it's also my first time to see this problem. Hope it could be solved soon. :-)
newbie
Tester
 

Re: Got banned permanently!

by newbie » Wed Oct 21, 2015 6:23 pm

OK, I find how this problem comes:

Today I could log in my account, I guess my issue was solved by someone or maybe because the server restarted itself? Anyway, not sure why but I did log into my character. Then I did some tests, when it was the third time that I tried to talk in Darnassus City channel, I was logged off and my account got banned. The same phenomenon as my last time when got banned. I didn't have a chance to test in Trade channel or other channels, but it appears that this is a system bug or too sensitive to spam? Please let me know if there's a rule or some bug that prevents players to talk in Darnassus City channel? Many thanks!
newbie
Tester
 

Re: Got banned permanently!

by Pottu » Thu Oct 22, 2015 9:01 pm

Greetings,

your case is being reviewed.

The GM team.
User avatar
Pottu
Game Master
Game Master
 

Re: Got banned permanently!

by newbie » Thu Oct 22, 2015 9:44 pm

Good! Looking forward to your feedback!
newbie
Tester
 

Re: Got banned permanently!

by newbie » Wed Oct 28, 2015 9:47 pm

My account is still banned so far. Any feedback from GM team pls?
newbie
Tester
 

Re: Got banned permanently!

by Zerogue » Thu Oct 29, 2015 10:53 am

newbie wrote:My account is still banned so far. Any feedback from GM team pls?


Your case is being reviewed.. just be patient, seriously.
User avatar
Zerogue
Sergeant
Sergeant
 

Re: Got banned permanently!

by Bleachy » Thu Oct 29, 2015 1:06 pm

Zerogue wrote:
newbie wrote:My account is still banned so far. Any feedback from GM team pls?


Your case is being reviewed.. just be patient, seriously.


I think he has every right to put a polite chase on this - He has waited almost a week and I find that to be very fair.

Lets not bash people for waiting ;-)
Bleachy
Sergeant Major
Sergeant Major
 

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