Account banned, not seeing a reason why

Account banned, not seeing a reason why

by spektra » Fri Oct 23, 2015 6:34 pm

Character name: Spektor

The stickied post says if I log in on the homepage, I'd be given a reason why the account was banned, but I'm not seeing that. Only seeing that the account was banned. I'd like to get a reason why.
Last edited by Pottu on Fri Oct 23, 2015 8:13 pm, edited 1 time in total.
Reason: Removed account name
spektra
Tester
 

Re: Account banned, not seeing a reason why

by Nathrizyr » Sat Oct 24, 2015 11:08 pm

Greetings,

The account associated with that character has never been banned.

Regards, GM Team
Nathrizyr
Game Master
Game Master
 

Re: Account banned, not seeing a reason why

by spektra » Sun Oct 25, 2015 1:44 am

Uh, then why do I get a message saying the account has been closed when I try to log in to it?
spektra
Tester
 

Re: Account banned, not seeing a reason why

by BoxerBriefly » Sun Oct 25, 2015 2:00 am

spektra wrote:Uh, then why do I get a message saying the account has been closed when I try to log in to it?


Do you have more than one account? If so, double check that you are logging into the correct one.
Cassadocious
User avatar
BoxerBriefly
Sergeant Major
Sergeant Major
 

Re: Account banned, not seeing a reason why

by spektra » Sun Oct 25, 2015 2:22 am

I only had the account with characters Spektor and Spektra on the PvE server and Kaistine on the PvP server. The account says its closed when I go to log in.
spektra
Tester
 

Re: Account banned, not seeing a reason why

by Nathrizyr » Sun Oct 25, 2015 4:49 am

Greetings,

My apologies, I thought you meant Spektor on the PvP server. Your account was permanently banned for botting. We have a zero-tolerance policy for this kind of thing, and the ban will not be lifted.

Regards, GM Team
Nathrizyr
Game Master
Game Master
 


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