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Ban Appeal

Posted:
Sat Oct 31, 2015 11:51 pm
by TheNightFang
Char Name: Wolfjob
No warnings, email or reason posted on the website. I would like to see about possibly getting the ban overturned or at the very least find out why I've been banned.
Re: Ban Appeal

Posted:
Sun Nov 01, 2015 1:40 am
by Nathrizyr
Greetings,
The account associated with that character was banned for conducting a forbidden gold transaction.
Regards, GM Team
Re: Ban Appeal

Posted:
Sun Nov 01, 2015 1:47 am
by TheNightFang
Are you CRAZY sure? I have never accepted nor sent gold via trade or mail to anyone. I just recently sent my guild master 20 dreamfoil in the mail and that's it.
Even if I were to buy/sell gold I would not be dumb enough to do it on my main raiding account or on the same IP. It's not worth it. Obviously you have final say but now without any warning or pause, you're going to make me tell my guild they now have one less raiding warlock, correct?
Re: Ban Appeal

Posted:
Sun Nov 01, 2015 2:18 am
by Glenzig
They don't warn for bought gold, it's always a perma ban with no warnings.
Re: Ban Appeal

Posted:
Sun Nov 01, 2015 2:50 am
by TheNightFang
Glenzig wrote:They don't warn for bought gold, it's always a perma ban with no warnings.
That's just it. I have
NEVER bought gold nor have I made any trade that would make it appear that I've bought gold. Now my options are either to quit the server or reroll. I'm legit scared of rerolling because I don't know that my other account won't be hit for the same thing.
Almost six months of grinding and gearing my warlock gone instantly. Such a shame. =(
Re: Ban Appeal

Posted:
Sun Nov 01, 2015 3:15 am
by ayrb13
Man, I thought your account has been hacked, and hacker transmit your gold to other account. So the game masters thought that you are a gold seller.
good luck for you. My account was banned few minutes ago, there are just 10 gold in pocket of my poor hunter
Re: Ban Appeal

Posted:
Sun Nov 01, 2015 10:09 am
by TheNightFang
Can I appeal once more and have a GM re-review this on the basis that the account may have been compromised and hacked?
That's the only thing I can think of that makes sense in this case.
- Sent 20 dreamfoil to guild master
- Collected gold in the mail from two successful auctions (both under 35g)
- Logged out
- Logged back in about 10 hours later after sleeping.
- Banned for unauthorized gold transactions.
Again, I would never buy gold. I know the consequences and what happens to those who do buy gold. I wouldn't risk my own main account for something so stupid. My account being hacked is the only thing that makes sense. Can a GM at least look into the possibility of the account being compromised? I don't care if they did take all of the gold. As long as I can get my warlock that I've poured the last 6 months into back.
Re: Ban Appeal

Posted:
Fri Nov 06, 2015 4:17 am
by Tenkar
Was this issue solved yet?
Re: Ban Appeal

Posted:
Fri Nov 06, 2015 12:50 pm
by Glenzig
If your account was hacked the ban will remain anyway. Your account security is your responsibility. It doesn't matter if the offense was committed by a 3rd party or not.
Re: Ban Appeal

Posted:
Sat Nov 07, 2015 4:40 pm
by Viper
Greetings,
Ban confirmed, feel free to create a new account.
Best regards.