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[Review Approved] BAN APPEAL
Posted:
Wed Nov 04, 2015 3:31 amby grapha
Myself and like 7 other people came to this server tonight and after hours of questing my character was randomly perma banned. I cant possibly figure out what I did wrong but I checked my account on the main site and it had no information in regards to what i did. Perhaps it was my quest helper being auto detected by anti cheat and i got banned by mistake? not sure but i would like to keep playing if this can be resolved, my account name is:
-Snipped-
[Pending further information] BAN APPEAL
Posted:
Wed Nov 04, 2015 3:35 amby Abathur
Salutations grapha.
Please provide us with a character name.
Regards,
GM Team.
Re: [Pending further information] BAN APPEAL
Posted:
Wed Nov 04, 2015 3:36 amby grapha
Abathur wrote:Salutations grapha.
Please provide us with a character name.
Regards,
GM Team.
my name is graphaa in game
[Review Pending] F:grapha | C:graphaa
Posted:
Wed Nov 04, 2015 3:38 amby Abathur
Salutations.
Your case is being reviewed.
Regards,
GM Team.
[Review Concluded] F:grapha | C:graphaa
Posted:
Wed Nov 04, 2015 3:43 amby Abathur
Assistance Status Notification 'Concluded & Approved'
Character Name: graphaa
Forum Username: grapha
Date & Time: 2015-11-04 @ 04:43
The account associated with the character graphaa has been unbanned.
Note that case resolutions are in accordance to consistent and principled policies which are considered final when issued. Processing cases that has already been concluded keeps the Nostalrius staff from processing other users' urgent support requests. If a user repeatedly creates multiple tickets and/or threads regarding the same closed issue, or otherwise misuse the respective system, they will be asked to stop, and if ignored, they will receive a sanction on all their account(s).