[Review Approved] Account banned.

[Review Approved] Account banned.

by weeriweeri » Fri Nov 06, 2015 9:21 pm

Hi,

I just reached Orgrimmar to learn 2h axes! After such a long journey I was disconnected, so I tried to login and the account is closed! Not sure why?

Can I get the account opened, thanks.
Last edited by Abathur on Sat Nov 07, 2015 5:35 am, edited 2 times in total.
Reason: Updated subject: [Review Approved]
weeriweeri
Tester
 

Re: Account banned.

by tigru » Fri Nov 06, 2015 10:23 pm

Greetings,

Please provide us with a character name on that account for investigation.

Regards,
GM Team
User avatar
tigru
Game Master
Game Master
 

Re: Account banned.

by Dreez » Fri Nov 06, 2015 10:24 pm

most likely a false positive of the anti-gold-spammer system

give them your character name to work with
Dreez - PvP server
<Endzeit>
User avatar
Dreez
Knight-Lieutenant
Knight-Lieutenant
 

Re: Account banned.

by weeriweeri » Sat Nov 07, 2015 5:28 am

character name is : koessh

thank you!
weeriweeri
Tester
 

[Review Pending] F:weeriweeri | C:koessh

by Abathur » Sat Nov 07, 2015 5:31 am

Salutations weeriweeri.

Your case is being reviewed.

Regards,
GM Team.
The basis of patience is not simply the ability to wait - it's how we conduct ourselves as we wait.
Polycentric Harbor
User avatar
Abathur
Game Master
Game Master
 

[Review Concluded] F:weeriweeri | C:koessh

by Abathur » Sat Nov 07, 2015 5:34 am

Assistance Status Notification 'Concluded & Approved'

Character Name: koessh
Forum Username: weeriweeri
Date & Time: 2015-11-07 @ 06:33

The account associated with the character koessh has been unbanned.

Note that case resolutions are in accordance to consistent and principled policies which are considered final when issued. Processing cases that has already been concluded keeps the Nostalrius staff from processing other users' urgent support requests. If a user repeatedly creates multiple tickets and/or threads regarding the same closed issue, or otherwise misuse the respective system, they will be asked to stop, and if ignored, they will receive a sanction on all their account(s).

Regards,
GM Team.
The basis of patience is not simply the ability to wait - it's how we conduct ourselves as we wait.
Polycentric Harbor
User avatar
Abathur
Game Master
Game Master
 


Return to Account issues