Hello i would like to know why my account got perma banned? On the site it just says that im banned. No reason stated. 4-5 months ago my account got hacked because i have played wow from public hot spots.Since than i am trying to get my account back with password retrieve but with no success. Recently when you upgraded email password retrieve i got my account back instantly. I am the original owner with legit email address and legit personal info. There is no reason for you to ban me i have done nothing wrong. Is it possible for you to investigate and lift this ban? I can provide you with my info to show you that i am legit owner. Please let me play. Character name is Fristajla. lvl 60 human priest on nostalrius PVP server.
Hope you answer soon.