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Banned account appeal.

PostPosted: Sat Nov 07, 2015 1:10 am
by miljangligor
Hello i would like to know why my account got perma banned? On the site it just says that im banned. No reason stated. 4-5 months ago my account got hacked because i have played wow from public hot spots.Since than i am trying to get my account back with password retrieve but with no success. Recently when you upgraded email password retrieve i got my account back instantly. I am the original owner with legit email address and legit personal info. There is no reason for you to ban me i have done nothing wrong. Is it possible for you to investigate and lift this ban? I can provide you with my info to show you that i am legit owner. Please let me play. Character name is Fristajla. lvl 60 human priest on nostalrius PVP server.

Hope you answer soon.

Re: Banned account appeal.

PostPosted: Sat Nov 07, 2015 3:57 pm
by Nathrizyr
Greetings,

The account associated with that character was permanently banned for being compromised.

Regards, GM Team

Re: Banned account appeal.

PostPosted: Sat Nov 07, 2015 5:34 pm
by miljangligor
Yes it was compromised when it was hacked but now it is back to its rightful owner-me. There is no reason for you to ban this account. Or at least i dont see one. I am positive i havent broke any nostalrius rule. Please i can provide info to prove that the account is mine.

Re: Banned account appeal.

PostPosted: Sat Nov 07, 2015 5:42 pm
by Nathrizyr
Greetings,

Account was compromised, and was therefore banned. Sanction will remain on the account.

Regards, GM Team