Account Issue

First of all it is weird this server has no support email to talk to them.
I have a problem with my account. First, it sometimes says it's closed, sometimes it lets me log on. I had two accounts - ********************
Also, I don't know, I had 41 level rogue(Anausalb) and it's gone. Completely gone. Either I am entering a wrong account and I had some other one, or something is wrong here. It is probable I deleted it, but I don't remember.
In any case, I wish they had some kind of email to discuss issues with them. This forum is very uncomfortable actually. I first need to actually log onto my accounts and then discuss about my character Anausalb.
I have a problem with my account. First, it sometimes says it's closed, sometimes it lets me log on. I had two accounts - ********************
Also, I don't know, I had 41 level rogue(Anausalb) and it's gone. Completely gone. Either I am entering a wrong account and I had some other one, or something is wrong here. It is probable I deleted it, but I don't remember.
In any case, I wish they had some kind of email to discuss issues with them. This forum is very uncomfortable actually. I first need to actually log onto my accounts and then discuss about my character Anausalb.