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Account Problem

PostPosted: Sun Nov 08, 2015 6:08 pm
by Lashab
There is a problem with my account - *********, please look into it.

At first, when I try to log in, it writes "unable to connect". On my second try it tells me it is unable to access it and go to wow-europe.com to remove the ban. I don't know from where does this wow-europe comes, I have correct realmlist set.

Re: Account Problem

PostPosted: Sun Nov 08, 2015 6:10 pm
by Mimma
For security reasons you should not post your accout name, but a character name.

Re: Account Problem

PostPosted: Sun Nov 08, 2015 6:13 pm
by Lashab
Mimma wrote:For security reasons you should not post your account name, but a character name.


I have been asking for help for two days already. No answer. No help. So I don't care about security already.

I guess the character name on that account is rogue in his 40s(level), called Anausalb. I don't remember if I deleted or not, but that's the character. The account is mine for sure, but as this character is not on my second account, it is on this one then.

Re: Account Problem

PostPosted: Mon Nov 09, 2015 6:17 am
by Lashab
Why am I not receiving help? What the hell?

It seems Gm is deliberately avoiding me for some reason but I have never taken part in gold trade.

Re: Account Problem

PostPosted: Mon Nov 09, 2015 9:18 am
by tigru
Greetings,

The account associated with character Anausalb has never been banned. Please try the solutions in the sticky thread. Also be sure that you use the correct credentials.

Regards,
GM Team