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Account issues (Ban)

PostPosted: Wed Nov 11, 2015 10:33 pm
by patknot
Hello,

I tryed connecting on the server using my usual credentials and discovered that my account was blocked so i made my way aroud your website to find out that i was permently banned.
I dont understand how this could have hapened since i never did use any cheats.
The only thing i could think of right now is one of my roomate played a trick on me and actually installed something on my computer O_0. So im wondering if its possible to actually get my account back , ill make sure to change my personnal info asap and watch my pc more carrefully.

Note: I just wanna say that i was really enjoying the experience on your server and if this isssue is not fixed i will still be creating a new account to play on this piece of art.

Looking forward to talk to you soon. Thx for your time :D

Re: Account issues (Ban)

PostPosted: Thu Nov 12, 2015 1:26 am
by Nathrizyr
Greetings,

Please provide us with all of the required information, or we cannot research your case.

Regards, GM Team


viewtopic.php?f=65&t=18067

Re: Account issues (Ban)

PostPosted: Thu Nov 12, 2015 2:35 am
by patknot
Hi,
Heres some information about one of the character on my account.
I was playing on a druid named Flovent lvl 17 or 18. I was Enchanter / tailoring.
Ive been playing for about 2 weeks.

Let me know if you need more info. Thank you for the reply.

Re: Account issues (Ban)

PostPosted: Thu Nov 12, 2015 2:53 am
by Nathrizyr
Greetings,

The character associated with that account has been permanently banned for hacking.

Regards, GM Team

Re: Account issues (Ban)

PostPosted: Thu Nov 12, 2015 3:00 am
by patknot
Is there something i can do to change this because im pretty sure that it wasnt me that used hacks even if i dont think it does matter to you. Could i have a chance to recover my account?

Re: Account issues (Ban)

PostPosted: Thu Nov 12, 2015 11:24 pm
by patknot
Is it possible to get second chance on taht server im really sad about what happened.

Re: Account issues (Ban)

PostPosted: Fri Nov 13, 2015 12:07 am
by Glenzig
patknot wrote:Is it possible to get second chance on taht server im really sad about what happened.


Yes. You can make as many accounts as you like.

Re: Account issues (Ban)

PostPosted: Fri Nov 13, 2015 12:21 am
by patknot
Thats it? theres nothing else that can be done?

Re: Account issues (Ban)

PostPosted: Fri Nov 13, 2015 4:30 am
by patknot
???? :cry:

Re: Account issues (Ban)

PostPosted: Fri Nov 13, 2015 2:52 pm
by Glenzig
patknot wrote:Thats it? theres nothing else that can be done?


When they have time they may review your case once more. Very doubtful that your ban will be lifted though. Anyone that has been confirmed as having hacked the client in any way shape or form will get banned permanently.