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[Concluded] Account closed
Posted:
Sun Nov 15, 2015 10:32 amby zhalle
Hello!
I havent played for a while and now when i try to logg on it says my account is closed for some reason.
I never cheated or verbally abused anyone.
My account name is -Snipped-
Cheers
edit; i dont see any reason for the ban when i logg on to the website either.
[Pending further information] F: zhalle |
Posted:
Sun Nov 15, 2015 11:56 amby Abathur
Salutations zhalle.
Please provide us with a character name.
Regards,
GM Team.
Re: [Pending Information] Account closed
Posted:
Sun Nov 15, 2015 12:04 pmby zhalle
Hey there, thanks for a fast reply. It has been several months since i last played, i really cant remember my character name. I know i had a human female rogue lvl 47ish, and several characters around lvl 15-25.
[Pending further information] F: zhalle |
Posted:
Sun Nov 15, 2015 12:18 pmby Abathur
Please login on the Nostalrius homepage to verify that the account has been suspended and/or closed. If you're unable to access the account, you may reset your password here.
Note that we need at least one character name from the respective account in order to assist you further.
The support request will be concluded and the thread will be closed at 2015-11-22 if the necessary information is not provided.
Regards,
GM Team.
Re: [Pending Information] Account closed
Posted:
Sun Nov 15, 2015 1:12 pmby zhalle
Ive got it!
Contacted an old friend who i used to play with. My characters name is Seraphic (cheesy huh?)
Cheers!
[Concluded] F: zhalle | C: Seraphic
Posted:
Sun Nov 15, 2015 1:16 pmby Abathur
The account associated with character Seraphic is currently not suspended or closed. Please note that there's a security measure that temporarily IP ban users who consistently attempts to login with incorrect credentials. The duration varies depending on how many attempts occurred and increases on further failures. Users may reset their password here.
Regards,
GM Team.
Re: [Concluded] Account closed
Posted:
Mon Nov 16, 2015 7:17 pmby zhalle
Still says im banned, haven't even tried to logg on since yesterday :ยด(
Peace