Page 1 of 1

[Review | Approved] Banned for no Reason

PostPosted: Mon Nov 16, 2015 11:54 pm
by kasdal11
My account got banned for no reason

account name: ********
Char name: Prbos


:(

[Review Pending] F: kasdal11 | C: Prbos 'PvP'

PostPosted: Tue Nov 17, 2015 7:17 am
by Abathur
Salutations kasdal11.

Your case is being reviewed.

Regards,
GM Team.

[Review | Approved] F: kasdal11 | C: Prbos

PostPosted: Tue Nov 17, 2015 3:32 pm
by Abathur
Assistance Status Notification 'Concluded & Approved'

Character Name: Prbos
Forum Username: kasdal11
Date & Time: 2015-11-17 @ 16:32

The account associated with the character 'Prbos' has been unbanned.

A private message has been sent with additional information.

Case resolutions are in accordance to consistent and principled policies which are considered final when issued. Processing cases that has already been concluded keeps the Nostalrius staff from processing other users' urgent support requests. If a user repeatedly creates multiple tickets and/or threads regarding the same closed issue, or otherwise misuse the respective system, they will be asked to stop, and if ignored, they will receive a sanction on all their account(s).

Regards,
GM Team.