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[Review | Approved] Why Ban my acc?

PostPosted: Tue Nov 17, 2015 8:47 am
by silaoheiyu
char name: daoteng , I /w my friend and want him to help me but I forgot I was only lv1. And I get banned. Please give me a reason.

Re: Why Ban my acc?

PostPosted: Tue Nov 17, 2015 2:28 pm
by chunass
Automatic ban to avoid whisper spam from gold sellers etc. Not a great system but at least it only happens to lowbies :^)

[Review Pending] F: silaoheiyu | C: Daoteng 'PvP'

PostPosted: Tue Nov 17, 2015 3:46 pm
by Abathur
Salutations silaoheiyu.

Your case is being reviewed.

Regards,
GM Team.

[Review Concluded] F: silaoheiyu | C: Daoteng 'PvP'

PostPosted: Wed Nov 18, 2015 6:37 am
by Abathur
Assistance Status Notification 'Concluded & Approved'

Character Name: Daoteng
Forum Username: silaoheiyu
Date & Time: 2015-11-18 @ 07:36

The account associated with the character 'Daoteng (PvP)' has been unbanned.

A private message has been sent with additional information.

Case resolutions are in accordance to consistent and principled policies which are considered final when issued. Processing cases that has already been concluded keeps the Nostalrius staff from processing other users' urgent support requests. If a user repeatedly creates multiple tickets and/or threads regarding the same closed issue, or otherwise misuse the respective system, they will be asked to stop, and if ignored, they will receive a sanction on all their account(s).

Regards,
GM Team.