by Nathrizyr » Tue Nov 17, 2015 5:33 pm
Greetings,
This was a COD scam. The player in question deleted the character, that is why it showed up as unknown. Please note that we do not restore or refund gold lost to scams. Official server staff mailmail, which is normally only given out in response to tickets, contains the Blizzard logo.
Regards, GM Team