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account closed

PostPosted: Tue Nov 17, 2015 10:01 pm
by zhalle
Hello, i made a post two days ago about my account being banned without reason. I was told that i wasn't banned, and maybe i had tried the wrong password too many times.

Now two days later my account is still banned, could this have anything to do with me moving to a new adress?

Character name: Seraphic

Peace
//Zhalle

Re: account closed

PostPosted: Tue Nov 17, 2015 10:21 pm
by Nathrizyr
Greetings,

As was the case two days ago, your account is not banned. You are entering the wrong credentials, which results in the account being locked for a period of time (so as to prevent brute forcing of passwords). You must wait to try again, and more incorrect attempts further lock the account.

Otherwise, you may reset your password by using the website.
https://en.nostalrius.org/password

Regards, GM Team

Re: account closed

PostPosted: Tue Nov 17, 2015 10:58 pm
by zhalle
Oh well .. I would rather take the risk of being bruteforced than not being able to play for three days because i entered the wrong password twice.. thats just insane.

Re: account closed

PostPosted: Tue Nov 17, 2015 11:53 pm
by otg_fang
or you could just remember your password like everyone else